Secretaries perform administrative duties/clerical activities using office software and operating other office equipment.
Duties May Include
Secretaries perform some or all of the following duties:
Prepare correspondence, invoices, presentations, brochures, publications, reports and related material from shorthand, machine dictation and handwritten copy using computers;
Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations;
Schedule and confirm appointments and meetings of employer;
Order office supplies and maintain inventory;
Answer telephone and electronic enquiries and relay telephone calls and messages;
Set up and maintain manual and computerized information filing systems;
Determine and establish office procedures;
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person;
Record and prepare minutes of meetings;
Arrange travel schedules and make reservations;
May compile data, statistics and other information and may conduct research;
May organize conferences;
May supervise and train other staff in procedures and in use of current software.
Examples of Titles
The National Occupational Classification (NOC) Code found next to the name of the career is a 4-digit code that classifies occupations by different skill types and skill levels.
The information on careers is adapted from Canadian Occupational Projection System, a project by Human Resources and Skills Development Canada, which uses annual data to analyze trends in labour.
© Canadian Occupational Projection System, Human Resources and Skills Development Canada, 2011.
© JobFutures, Labour Force Survey, 2006.
© National Occupational Classification, Human Resources Skills and Development Canada, 2006.
© Working in Canada, Labour Force Survey, 2009.