About this program

  • Credential Awarded: 2 Year Diploma
  • Campus: Welland
  • Code: 0123 P0123
  • Delivery Length: 2 Years
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Overview

Are you passionate about social equity and want to have a meaningful impact on disadvantaged individuals, groups and communities in a variety of social service settings?

As a Social Service Worker, you assist clients in dealing with personal and social problems by delivering counselling, community services and social support programs.

Graduates are prepared for membership in the Ontario College of Social Work and Social Service Work. This regulatory body established the vocational learning outcomes for the program. The Social Services Worker program is structured through a group supervision model that requires regular attendance and engagement in on-campus classes.

Highlights
  • Over 600 hours of practical field placement experience, supported by a field placement officer and often leading to employment.

  • Hands-on experiential learning through case studies, video simulations and small group discussions.

  • Program responds to changes in the social services field using an anti-oppressive approach.

  • Certification in non-violent crisis intervention is available.

  • Dual admission agreement with Niagara University to Bachelor of Science in Social Work. See: Pathways tab for more information.

  • Attend an information session to meet and greet with current students, learn about articulation agreements, and the types of activities that the program features.

Career Opportunities
  • Addictions centre
  • Community mental health agency
  • Correctional facility
  • Child welfare agency
  • Department of health and human services
  • Hospital or medical clinic
  • School or youth setting
  • Seniors’ home
NC Preferred Admission
This program grants preferred admission to qualified graduates from:

For detailed information, requirements and eligibility visit niagaracollege.ca/pathways/.

Information Sessions

Interested in the Social Service Worker program? Attend a presentation to meet and greet with current students, learn about articulation agreements and the types of activities that the program features. Scheduled information sessions and sign-up information will be below, if available.


No sessions scheduled? Book an Information Session or take a Campus Tour instead.

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Courses

Term one (2024 Fall)
Code Course Name Credits
CAPL1199 Computer Applications 3
SOCL1430 Equity, Diversity and Inclusion in Canada 3
SOWK1100 Methods I (Case Work) 4
SOWK1102 Community Orientation and Practice Issues 2
SOWK1103 Methods I (Group Work) 4
SOWK1105 Social Services I 3
COMM1140 Essential Communication Skills for Community Services 3
Term two (2025 Winter)
Code Course Name Credits
SOWK1200 Methods II (Case Work) 4
SOWK1202 Practice Integration and Issues I 3
SOWK1203 Methods II (Group Work and Research) 3
SOWK1205 Social Services II 4
PRAC1202 Field Placement I - Social Service Worker 5
Elective Information

Completion of additional General Education elective 1 course required

Term three (2025 Fall)
Code Course Name Credits
SOWK1300 Methods III (Case Work) 4
SOWK1302 Practice Integration and Issues II 3
SOWK1303 Methods III (Group Work and Community Organization) 4
SOWK1305 Social Services III 3
PRAC1302 Field Placement II - Social Service Worker 4
COMM1240 Advanced Report Writing Strategies 3
Term four (2026 Winter)
Code Course Name Credits
SOWK1400 Methods IV (Case Work) 3
SOWK1401 Social Services IV 2
SOWK1402 Practice Integration and Issues III 3
SOWK1404 Leadership in the Workplace 3
PRAC1402 Field Placement III - Social Service Worker 6
Program Outcomes Term: 1244
  1. Develop respectful and collaborative professional and interpersonal relationships that adhere to professional, legal, and ethical standards aligned to social service work.

  2. Record information accurately and communicate effectively in written, digital, verbal and non-verbal ways, in adherence to privacy and freedom of information legislation, in accordance with professional and workplace standards.

  3. Integrate a practice framework within a service delivery continuum, addressing the needs of individuals, families and communities at micro, mezzo, macro and global levels, and work with them in achieving their goals.

  4. Plan and implement accessible and responsive programs and services, recognizing the diverse needs and experiences of individuals, groups, families and communities, and meeting these needs.

  5. Examine current social policy, relevant legislation, and political, social, historical, and/or economic systems and their impacts for individuals and communities when delivering services to the user/client.

  6. Develop strategies and approaches that support individual clients, groups, families and communities in building the capacity for self-advocacy, while affirming their dignity and self-worth.

  7. Work from an anti-oppressive, strengths-based practice, recognizing the capacity for resilience and growth of individuals and communities when responding to the diverse needs of marginalized or vulnerable populations to act as allies and advocates.

  8. Develop strategies and approaches to implement and maintain holistic self-care as a member of a human service profession.

  9. Work with individuals, groups, families and their communities to ensure that service provider strategies promote social and economic justice, and challenge patterns of oppression, discrimination and harassment, and sexual violence with clients, coworkers and communities.

  10. Develop the capacity to work with the Indigenous individual, families, groups and communities while respecting their inherent rights to self-determine, and to identify and address systemic barriers that produce ill-effects, developing appropriate responses using approaches such as trauma informed care practice.

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Admission Requirements

Important: Admissions Dates and Deadlines
This program is
competitive
and has important application deadlines, which can be found at niagaracollege.ca/deadlines/.
Ontario Secondary School Diploma (OSSD), or equivalent including the following required course(s):
  • English – any Grade 12 (C) or (U), or equivalent
Recommended Courses and/or Skills:

These courses and skills may help you succeed academically in this program, but they are not required for admission.

  • Related volunteer and or cooperative/work experience
  • Equity and Social Justice: From Theory to Practice – Grade 12 (C) or (U)
  • Families in Canada – Grade 12 (C)
  • Contemporary Indigenous Issues and Perspectives in a Global Context – Grade 12 (C) or (U)
  • Canadian and World Issues – Grade 12 (U)
  • Dynamics of Human Relationships – Grade 11 (O)
  • Human Development Throughout the Lifespan – Grade 12 (C) or (U)
  • Challenge and Change in Society – Grade 12 (U)
Selection and Ranking

Applications are evaluated based on the published admission requirements. When the applicant provides proof of meeting the requirements, an offer of admission can be issued, provided space is available in the program.

In the event the number of qualified applicants exceeds the available seats in the program, selection will be based on Ontario residency and the most senior level final grade available in required courses at the time of ranking.

Learn more about admission decisions for competitive programs.

Program Requirements
Professional Responsibility
  • A significant number of field placements require students to be at least 19 years of age in order to assume a beginning level of professional responsibility.
  • The professional responsibility applies to matters identified in the Code of Ethics of the Ontario College of Social Workers and Social Service Workers. The code describes a social service worker’s responsibilities related to confidentiality, conflict of interest, personal boundaries and other areas. The code is available at ocswssw.org.
  • Those who are below 19 years of age could have their field placement options limited, which in turn could delay graduation.
Criminal Record Check
  • A Criminal Record Check with Vulnerable Sector Screening (CRC-VSS) which is less than 6 months old is required at the beginning of Term 2.
  • Students with criminal charges for convictions will be significantly limited in placement, clinical, and/or employment opportunities in this field. The decision of whether a student with criminal charges or convictions is eligible to secure a field placement ultimately lies with the field placement agency.
  • Field placements must be completed in order to graduate.
  • Students will be required to obtain a Vulnerable Sector Screening (VSS) in order to be cleared for placement/clinical. Please note, in order to obtain a Vulnerable Sector Screening (VSS), students must be 18 years of age or older. If a student is not 18 years of age or older at the start of this program, they will experience delays in progression through the program.

Communicable Disease Surveillance
  • The confidential Communicable Disease Surveillance (CDS) Form must be completed and submitted to Student Health Services prior to the start of the program.
  • Please view the CDS Form and Checklist for health requirements at niagaracollege.ca/cdsform/.
  • This process may take up to 10 weeks or more and requires a visit to your personal physician and/or a Public Health Department.
  • If the CDS process is not completed your placement, clinic or co-op opportunity will be denied.
Transportation
  • Students are responsible for their own transportation in order to complete program requirements which may not be readily accessible by public transportation.
  • Program requirements could include co-ops, placements, volunteer requirements, practical labs, field projects, assignments, clinicals, or any other off-campus visits required as part of the program’s curriculum.
  • Many placements require students to visit clients at home or in other locations to carry out their placement work. Therefore, provision of transportation for work placement will require access to a private vehicle.
Computer/Technology Requirements

Students are responsible for ensuring that they have a Microsoft Windows 10 based desktop or laptop system that meets or exceeds the following general personal computer technology requirements:

  • A desktop or laptop system running on an updated Microsoft Windows 10 operating system.
  • Minimum 256GB SSD storage and 8 GB memory.
  • An integrated or peripheral video camera, microphone and speaker system.
  • Reliable internet connectivity with Broadband capabilities (a minimum download speed of 5 Mbps) is recommended.

Niagara College will not be able to provide support for systems different than the above specifications. Any provided software may not operate properly. Academic software for your courses (supported under the Microsoft Windows 10 operating system) will be made available for download and remote use. Access will also be provided to remote high performance computer labs if software downloads are not feasible.

Note: There is no support for Chromebooks or Apple products for this program. (learn more)

Computer/technology requirements may be subject to change without notice.

All costs associated with program requirements are the responsibility of the student.

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Availability

Important: Admissions Dates and Deadlines
This program is
competitive
and has important application deadlines, which can be found at niagaracollege.ca/deadlines/.
Domestic Applicants Apply
Legendfor intake status table
Open

Accepting applications

Waitlisted

Eligible applications will be placed on a waiting list

Closed

Not accepting applications

Suspended

No longer offered this term

International Applicants

Sorry, international applications are not accepted for this program.

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Pathways

Explore your pathway options What are pathways? for the Social Service Worker program below.

  • From NC to
    Griffith University Bachelor of Human Services Australia
  • From NC to
    Niagara University Bachelor of Science in Social Work United States
  • From NC to
    Seneca College Honours Bachelor of Mental Health and Addiction Canada
  • From NC to
    Thompson Rivers University Bachelor of General Studies Canada
  • From NC to
    Thompson Rivers University Bachelor of Health Science Canada
  • From NC to
    Trent University Bachelor of Social Work (Honours) Canada
  • NC Pathway
    This program grants Preferred Admission to qualified graduates of:
    Niagara College Pre-Community Services
Did you know?

Applicants with previous postsecondary education will be assessed for transfer credits upon receipt of an official transcript from their previous institution. There is no fee for this service.

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Tuition

The below is a tuition fees estimate ( what's this?) for the indicated start term. Tuition fees are set in accordance with the Ontario Ministry of Training, Colleges and Universities fee guidelines.

Year: 2023-2024
Start Term: Fall

Expand each level below for a fee breakdown.

Year 1
Level one $2,723.60
Fee Breakdown for Level one
Fee Type Fee Cost
Tuition
$1,357.49
Ancillary Fees
$1,179.95
Material Fees
$186.16
Level one Total
$2,723.60
Level two $2,114.44
Fee Breakdown for Level two
Fee Type Fee Cost
Tuition
$1,357.49
Ancillary Fees
$756.95
Material Fees
$0.00
Level two Total
$2,114.44
Year 1 Total: $4,838.04
Year 2
Level three $2,394.44
Fee Breakdown for Level three
Fee Type Fee Cost
Tuition
$1,357.49
Ancillary Fees
$1,036.95
Material Fees
$0.00
Level three Total
$2,394.44
Level four $2,074.44
Fee Breakdown for Level four
Fee Type Fee Cost
Tuition
$1,357.49
Ancillary Fees
$716.95
Material Fees
$0.00
Level four Total
$2,074.44
Year 2 Total: $4,468.88
Estimated Program Total: $9,306.92
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Advanced Tuition Tool

The tuition amounts provided are an estimate only ( what's this? ).

To generate a detailed fees calculation, which includes tuition, ancillary, and material fees for this or a different start term, please access the Advanced Tuition Tool.

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Sorry, international applications are not accepted for this program.

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The confidence and real-world experience I gained through this program enabled me to obtain full-time employment at the Niagara Falls Employment Help Centre even before I had my diploma in hand! Thank you, Niagara College.

Amy, program graduate

Although this year was very different from past years, and what I expected because of COVID-19, I think that Niagara College did a really good job of giving us the materials and experiences that we need to make the best of our time at college.

Rebecca, program graduate
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