Durham College

911 and Emergency Response

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Program Information

School:Durham College
Faculty:School of Justice
Field of Study:Customer Service Support/Call Center/Teleservice Operation
Description:This is a one-year program of study in emergency response, dispatch and communications. It is offered on a part-time basis.

The employment is diversified and encompasses the public and private sectors. Employers include fire, police, ambulance, paramedic services, alarm companies, security companies, and numerous others who dispatch emergency response teams. This program has been designed in consultation with, and is supported by, the full cross-section of potential employers. This type of work attracts people of all ages, is non-gender specific, and can accommodate people with disabilities. Needs assessments determine that there is a strong need for qualified, trained individuals to enter this profession. The salary range is approximately $40,000.00 to $56,000.00 per year.
URL:911 and Emergency Response at Durham College
Length:1 Year(s)
Careers:Customer Service, Information and Related ClerksTelephone Operators

Admission Requirements


These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.

  •  Grade12 English 

Applicants must have three additional senior level (Grade 11 or higher) subject credits: General (G), Advanced (A), OAC, College Preparation (C), University/College Preparation (M), University Preparation (U), or Post-secondary (college or university). A proof of criminal records search, first aid training and a certificate in cardiopulmonary resuscitation (CPR) are requirements and must be completed in order to be eligible for field placement.

* We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

Modified on July 28, 2020