| Field of Study: | Hospitality Administration/Management, General
Tourism and Travel Services Management
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| Description: | This two-year advanced diploma will prepare you for a management position within the hospitality industry. It focuses on the latest developments in the field, helping you to: develop professional hospitality management competencies and learn the principles behind important management concepts, such as operational strategies, performance and control systems, and effective marketing approaches; achieve good customer service through successful leadership and team work, as well as understanding the difference between individual, interpersonal, and collective organizational behaviour; and appreciate and understand the role of the manager within the hospitality and tourism industry. |