From resolving community disputes, labour grievances and government accountability office complaints to representing clients in courts and tribunals, our well-rounded Alternative Dispute Resolution (ADR) graduate certificate program benefits those wanting to be trained dispute resolution specialists, as well as agents representing parties in various dispute resolution processes.

With a core curriculum spanning community mediation, administrative tribunals, court dispute resolution processes, employment/labour law, family law, elder mediation, conflict resolution in health care and conflict management system design, the program uses intensive workshop training and community engagement to teach the core principles of negotiation, mediation and arbitration. Applying these principles, students learn to resolve disputes between individuals, within families and businesses, and among stakeholders in the health sector, government and community agencies.