Supervisors, General Office and Administrative Support Workers

(NOC 1211)

Career Description

Supervisors of general office and administrative support workers supervise and co-ordinate the activities of workers in the following minor groups: General office workers (NOC 141) and Office equipment operators (NOC 142).

Duties May Include

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Examples of Titles

Clerical supervisor
Data entry supervisor
Filing clerks supervisor
Hospital admitting clerks supervisor
Operations supervisor
Personnel clerks supervisor
Records office supervisor
Registry supervisor
Switchboard operators supervisor

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Modified on January 26, 2022