Customer Services Representatives - Financial Institutions

(NOC 6551)
 

Requirement


  • Completion of secondary school is required.
  • A college diploma in business administration may be required.
  • On-the-job training is provided.

Degrees Associated with This Career

High School Diploma

Useful Experience/Skills

Promote financial products and services
Process banking transactions
Store, update and retrieve financial data
Open and close personal and commercial accounts
Balance daily transactions
Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
Answer enquiries and resolve problems or discrepancies concerning customers' accounts

Modified on January 26, 2022