Receive and deliver items and messages for guests
Provide information regarding features of rooms, service of hotel and points of interest
Handle luggage for hotel guests
Attend to group arrivals and departures
Attend to baggage problems
Address customers' complaints or concerns
Escort incoming guests to their rooms
Maintain luggage storage area
Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms