MacEwan University

Emergency Communications and Response

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Program Information

School:MacEwan University
Field of Study:Customer Service Support/Call Center/Teleservice Operation
Description:MacEwan's 8-month certificate in Emergency Communications and Response prepares you for an exciting career in the field of emergency communications. Learn to evaluate, dispatch and coordinate police, fire, and emergency medical services. As an Emergency Communications Officer, you can make the difference between life and death as you serve as a vital link in crisis situations. As technology and services evolve, there is a growing need for highly trained professionals with the skills and confidence to keep a level head under pressure.

Through the introduction of 9-1-1 to the amalgamation of emergency services, the field of emergency communications has followed a natural evolution that parallels the rise of satellite, computer and telecommunications technology. As the field becomes more complex and highly specialized, the demand for skilled professionals has grown accordingly. Emergency Communications Officers must be able to multi-task, utilize hi-tech equipment, and think quickly and critically in a stressful environment.
URL:Emergency Communications and Response at MacEwan University
Length:8 Month(s)
Careers:Customer Service, Information and Related ClerksTelephone Operators

Admission Requirements


These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.

    Applicants must possess a high school diploma or equivalent, or qualify for mature student status.

    * We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

    Modified on August 13, 2010