Academy of Learning Career College - Surrey

Call Centre Customer Representative Diploma

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Program Information

School:Academy of Learning Career College - Surrey
Field of Study:Customer Service Support/Call Center/Teleservice Operation
Description:The Call Centre Customer Representative Diploma program offers students the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate promotions in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment’s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.

URL:Call Centre Customer Representative Diploma at Academy of Learning Career College - Surrey
Careers:Customer Service, Information and Related ClerksTelephone OperatorsOther Customer and Information Services Representatives

Admission Requirements

Prerequisites:*These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
    Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

    * We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

    Modified on April 14, 2018