Toronto School of Management

Certificate in Customer Service Excellence Co-op

Save Compare

Program Information

School:Toronto School of Management
Degree:Certificate; Co-op
Field of Study:Customer Service Management
Customer Service Support/Call Center/Teleservice Operation
Description:This 31-week program will train you to become a leader in delivering unparalleled customer service and experiences.

Learn from industry experts on hospitality management such as front desk operations, food and beverage, and customer service. Students will develop core competencies such as problem-solving, relationship-building, leadership, and teamwork.
URL:Certificate in Customer Service Excellence Co-op at Toronto School of Management
Length:1 Year(s)
Careers:Customer Service, Information and Related ClerksTelephone Operators

Admission Requirements

Prerequisites:*These courses are intended as guidelines. Speak to your guidance counsellor to see what courses are offered at your school.
    Applicants are required to have an Ontario Secondary School Diploma or Equivalent or Mature student (at least 18 years old). A transcript, diploma or certificate from another country are considered equivalent to an Ontario high school diploma if assessed at an Ontario OSSD level by a recognized assessment service.
    Application Notes : For non-native English speakers: successful completion of TSoM EAP Level 3 OR have the required IELTS 5 score or equivalent OR pass the TSoM English Assessment (Written onsite or online with exam proctor)

    * We make every attempt to provide accurate information on prerequisites, programs, and tuition. However, this information is subject to change without notice and we highly recommend that you contact the school to confirm important information before applying.

    Modified on September 17, 2020